Follow your Chalkboard order from dispatch to delivery. Find your tracking details in your shipping confirmation email.
How to Track Your Order
Once your order has been dispatched, we will send a shipping confirmation email to the email address used during checkout.
Where tracking is available, the email will contain your tracking number or tracking link. Follow the link provided to view the latest delivery updates from the carrier.
Order Processing Time
Orders are generally processed within 1–3 business days before dispatch. Processing time is separate from the estimated shipping time.
Estimated Delivery Times
| Shipping Method | Estimated Time | Cost |
|---|---|---|
| Economy Shipping | 5–8 Business Days | Free |
| Standard Shipping | 3–4 Business Days | £15 |
Haven't Received Your Tracking Information?
Tracking information is normally provided after your order has been processed and dispatched. Please also check your spam or junk folder for shipping notifications.
Tracking Hasn't Updated?
Carriers may occasionally take additional time to scan a parcel or update tracking information. If your order has passed its estimated delivery timeframe, please contact our customer support team.
Need Help Finding Your Order?
If you need assistance locating your order, please contact us and provide:
- Your full name
- Your order number
- The email address used during checkout
For security purposes, we may ask you to confirm information associated with your order before providing order-specific information.
Need More Help?
Our customer support team is available to assist with order and delivery enquiries.
Chalkboard
60 Northcote Rd
London SW11 1PA
United Kingdom
Phone: +44 20 7924 7066
Email: help@thechalkboard.co.uk