At Chalkboard, we aim to provide a simple, secure, and convenient checkout experience. Available payment methods are displayed at checkout and may vary depending on your device, location, and order.
Accepted Payment Methods
Depending on availability at checkout, we may accept major payment methods such as:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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Other payment methods displayed during checkout
The payment options shown at checkout are the payment methods currently available for your purchase.
Secure Payments
We take payment security seriously. Transactions are processed through secure payment providers using industry-standard security measures designed to protect payment information.
Chalkboard does not require customers to send payment card details by email or through our customer support channels.
Payment Authorisation
When you place an order, your payment method may be subject to authorisation and verification by your bank or payment provider.
If payment cannot be authorised, your order may not be successfully completed.
Currency
Prices displayed on our UK store are generally shown in British Pounds Sterling (GBP) unless otherwise indicated on the website or during checkout.
Payment Confirmation
After a successful order, you should receive an order confirmation using the contact information provided during checkout.
Please review your order details carefully and contact us if you notice an issue.
Refunds
Where a refund is approved, it will normally be issued to the original payment method used for the purchase.
Once we process a refund, your bank or payment provider may require additional time to make the funds available in your account.
For more information, please review our Shipping, Returns & Refunds policy.
Payment Issues
If you experience an issue during checkout, please check that:
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Your payment information is correct
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Your billing information matches your payment method
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Your card has not expired
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Your bank has authorised the transaction
If the problem continues, you may wish to contact your bank or payment provider.
Contact Us
If you have a question about a payment or an existing order, please contact us:
Chalkboard
60 Northcote Rd
London SW11 1PA
United Kingdom
Phone: +44 20 7924 7066
Email: help@thechalkboard.co.uk
Website: thechalkboard.co.uk